Privacy
Who we are and how to contact us
www.inclusiveoak.com is a website (Site) operated by Inclusive Oak (we, us and our).
To contact us, please email inclusiveoakcoaching@gmail.com.
By using our Site, you accept these terms
By using our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do
not agree to these terms, you must not use our Site.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure
you understand the terms that apply at that time.
These terms were most recently updated on 13/10/2022.
We may make changes to our Site
We may update and change our Site from time to time to reflect changes to our products, our users' needs, and our
business priorities.
We may suspend or withdraw our Site
Our Site is made available free of charge.
We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend
or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to
give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our Site through your internet connection are
aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Eligibility to use our Site
Our Site is directed to users who are 15 years of age or older and are residing in and using this Site within Australia.
We do not represent that content available on or through our Site is appropriate for use or available in other locations.
If you access our Site from outside Australia, you do at your risk and you are responsible for compliance with laws
applicable to your accessing the Site from your location.
How you may use material on our Site
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it.
Those materials are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you
may draw the attention of others to content posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and
you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any
accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Site must always be
acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a license to do so
from us or our licensors.
If you print off, copy, or download any part of our Site in breach of these terms of use, your right to use our Site will
cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
If we provide social media features such as the ability to share content, you may take such actions as are enabled by
such features.
You must not delete or alter any copyright, trade mark or other proprietary rights notices from copies of materials from
this Site.
Do not rely on information on this Site
This Site is provided on an "as is" and "as available" basis, and we make no representations or warranties, express
or implied, regarding the operation or availability of the Site.
The content on our Site is provided for general information only. It is not intended to amount to advice on which you
should rely.
Although we make reasonable efforts to update the information on our Site, we make no representations, warranties
or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.
We are not responsible for websites we link to
Where our Site contains links to other sites (including banner advertisements and sponsored links) and resources
provided by third parties, these links are provided for your information only. Such links should not be interpreted as
approval by us of those linked websites or information you may obtain from them. We have no control over the
contents of those sites or resources, and you access third party websites entirely at your own risk and subject to the
terms and conditions of use for those websites.
Limitation of liability
In no event will we, our affiliates or their licensors, service providers, employees, agents, officers or directors be liable
for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our
Site, any websites linked to it, any content on our Site or such other websites or any services or items obtained
through our Site or such other websites, including any direct, indirect, special, incidental, consequential or punitive
damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of
profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort
(including negligence), breach of contract or otherwise, even if foreseeable.
Nothing in this clause affects any liability which cannot be excluded or limited under applicable law. We do not
exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or
personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud
or fraudulent misrepresentation. Where our liability cannot be excluded, we limit our liability to the fullest extent
permitted by the Australian Consumer Law.
You agree to defend, indemnify and hold us, our affiliates, licensors and service providers, and each of their
respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, harmless
from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including
reasonable attorneys' fees) arising out of or relating to your violation of these terms or your use of the Site, including
but not limited to, your User Contributions, your use of any information obtained from the Site and any use of the
Site's content, services and products other than as expressly authorised in these terms.
Different limitations and exclusions of liability will apply to liability arising from the supply of any products to you,
which will be set out in our terms of sale as provided on our Site.
We are not responsible for viruses
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your technology to access our Site. You should use your own virus protection
software.
Rules about linking to our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our
reputation or take advantage of it. The website in which you are linking must comply in all respects with the content
standards set out in this document.
You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our
part where none exists.
Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home
page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our Site other than that set out above, please contact
inclusiveoakcoaching@gmail.com
Australian law applies to disputes
These terms of use, their subject matter, and their formation, are governed by the law of the State of South Australia,
Australia. You and we both agree that the courts in South Australia, Australia will have exclusive jurisdiction.
Prohibited uses
You may use the Site only for lawful purposes and in accordance with these terms. You agree not to use the Site:
in any way that violates any applicable federal, state, local or international law or regulation (including, without
limitation, any laws regarding the export of data or software to and from other Countries);
for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to
inappropriate content, asking for personally identifiable information or otherwise;
to transmit, or procure the sending of, any advertising or promotional material (without our prior written consent),
including any "junk mail", "chain letter" or "spam" or any other similar solicitation;
to impersonate or attempt to impersonate us, any of our employees, another user or any other person or entity
(including, without limitation, by using email addresses [or screen names] associated with any of the foregoing); or
to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as
determined by us, may harm us or users of the Site or expose them to liability.
We may report any of the activities above to the relevant law enforcement authorities and we will cooperate with
those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will
cease immediately.
Other terms and conditions
Additional terms and conditions may also apply to specific portions, services or features of the Site. All such
additional terms and conditions are incorporated by this reference into these terms.
Date: 13/10/2023
PRIVACY POLICY
● We respect your privacy
● We respect your right to privacy and are committed to safeguarding the privacy of our customers
and website visitors. This policy sets out how we collect and treat your personal information.
● We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the
extent applicable, the EU General Data Protection Regulation (GDPR).
● "Personal information" is information we hold which is identifiable as being about you. This includes
information such as your name, email address, identification number, or any other type of
information that can reasonably identify an individual, either directly or indirectly.
● You may contact us in writing at inclusiveoakcoaching@gmail.com for further information about this
Privacy Policy.
● What personal information is collected
● We will, from time to time, receive and store personal information you submit to our website,
provide to us directly or give to us in other forms.
● You may provide basic information such as your name, phone number, address, and email address
to enable us to send you information, provide updates and process your product or service order.
● We may collect additional information at other times, including but not limited to, when you provide
feedback, when you provide information about your personal or business affairs, change your
contact or email preference, respond to surveys and/or promotions.
● Additionally, we may also collect any other information you provide while interacting with us.
● We do not hold any financial information that belongs to you; however, you should be aware that
you may be providing financial information to a third party billing service to whom you may be
directed at the time of agreeing to a service or purchasing a product on our website. Please ensure
that you have thoroughly read their terms and conditions prior to the use of their services, as
information provided to a third party is subject to their terms and conditions and not these.
● How we collect your personal information
● We collect personal information from you in a variety of ways, including when you interact with us
electronically or in person, when you access our website and when we engage in business
activities with you. We may receive personal information from third parties. If we do, we will protect
it as set out in this Privacy Policy.
● By providing us with personal information, you consent to the supply of that information subject to
the terms of this Privacy Policy.
● How we use your personal information
● We may use personal information collected from you to provide you with information about our
products or services. We may also make you aware of new and additional products, services, and
opportunities available to you.
●
● We will use personal information only for the purposes that you consent to. This may include to:
● provide you with products and services during the usual course of our business activities;
● administer our business activities;
● manage, research and develop our products and services;
● provide you with information about our products and services;
● communicate with you by a variety of measures including, but not limited to, telephone, email, SMS or mail;
and
● investigate any complaints.
● If you withhold your personal information, it may not be possible for us to provide you with our
products and services or for you to fully access our website.
● We may disclose your personal information to comply with a legal requirement, such as a law,
regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement
agency request.
● If there is a change of control in our business or a sale or transfer of business assets, We reserve
the right to transfer to the extent permissible at law our user databases, together with any personal
information and non-personal information contained in those databases.
● Disclosure of your personal information
● We may disclose your personal information to any of our employees, officers, insurers, professional
advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set
out in this privacy policy.
● If we do disclose your personal information to a third party, we will protect it in accordance with this
privacy policy.
● Security of your personal information
● We are committed to ensuring that the information you provide to us is secure. To prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure information and protect it from misuse,
interference, loss and unauthorised access, modification and disclosure.
● Where we employ data processors to process personal information on our behalf, we only do so on
the basis that such data processors comply with the requirements under the relevant law and that
have adequate technical measures in place to protect personal information against unauthorised
use, loss, and theft.
● The transmission and exchange of information is carried out at your own risk. We cannot guarantee
the security of any information that you transmit to us or receive from us. Although we take
measures to safeguard against unauthorised disclosures of information, we cannot assure you that
personal information that we collect will not be disclosed in a manner that is inconsistent with this
privacy policy.
● Access to your personal information
● You may request details of personal information that we hold about you in accordance with the
provisions of the Privacy Act 1988 (Cth), and to the extent applicable to the EU GDPR. If you would
like a copy of the information which we hold about you or believe that any information we hold on
you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at
inclusiveoakcoaching@gmail.com.
● We reserve the right to refuse to provide you with information that we hold about you, in certain
circumstances set out in the Privacy Act or any other applicable law.
● Complaints about privacy
● If you have any complaints about our privacy practices, please feel free to send in details of your
complaints to inclusiveoakcoaching@gmail.com. We take complaints very seriously and will
respond shortly after receiving written notice of your complaint.
● Changes to Privacy Policy
● Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at
any time, in our sole discretion and all modifications will be effective immediately upon our posting
of the modifications on our website or notice board. Please check back from time to time to review
our Privacy Policy.
● Website
● When you visit our website
● When you visit our website [INSERT YOUR WEBSITE ADDRESS] we may collect certain
information such as browser type, operating system, website visited immediately before coming to
our site, etc. This information is used in an aggregated manner to analyse how people use our site,
such that we can improve our service.
●
● Third party sites
● Our site may from time to time have links to other websites not owned or controlled by us. These
links are meant for your convenience only. Links to third party websites do not constitute
sponsorship or endorsement or approval of these websites. Please be aware that we are not
responsible for the privacy practices of other such websites. We encourage our users to be aware,
when they leave our website, to read the privacy statements of each and every website that
collects personal identifiable information.
● Use of Cookies
● What is a Cookie?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile
device. The cookie allows the website to "remember" your actions or preferences over time. Most Internet
browsers support cookies, however, users can set their browsers to decline certain types of cookies or
specific cookies. Further, users can delete cookies at any time.
● Why do we use cookies?
We use cookies to learn how you interact with our content and to improve your experience when visiting
our website. For example, some cookies remember your language or preferences so that you do not have
to repeatedly make these choices when you visit our website. We also use cookies to help us with
geolocation tracking to present you with more relevant information. Additionally, cookies allow us to serve
you specific content, such as videos on our website. We may employ the learnings of your behaviour on
our website to serve you with targeted advertisements on third-party websites in an effort to “re-market”
our products and services to you.
● What types of cookies do we use?
● First-Party and Third-Party Cookies – we use both first-party and third-party cookies on our website. First-party
cookies are cookies issued from our domain that are generally used to identify language and location
preferences or render basic site functionality. Third-party cookies belong to and are managed by other
parties, such as our service providers. These cookies may be required to render certain forms within our
website.
● Session Cookies - Session cookies are temporary cookies that are used to remember you during your visit to
the website, and they expire when you close the web browser.
● Persistent Cookies - Persistent cookies are used to remember your preferences within the website and remain
on your desktop or mobile device even after you close your browser or restart your computer. We use these
cookies to analyse user behaviour to establish visit patterns so that we can improve our website functionality
for you and others who visit our website. These cookies also allow us to serve you with targeted advertising
and measure the effectiveness of our site functionality and advertising.
● How are cookies used for advertising purposes?
Cookies and ad technology such as web beacons, pixels, and anonymous ad network tags help us serve
relevant ads to you more effectively. They also help us collect aggregated audit data, research, and
performance reporting for advertisers. Pixels enable us to understand and improve the delivery of ads to
you and know when certain ads have been shown to you. Since your web browser may request
advertisements and web beacons directly from ad network servers, these networks can view, edit, or set
their own cookies, just as if you had requested a web page from their site. Although we do not use cookies
to create a profile of your browsing behaviour on third-party sites, we do use aggregate data from third
parties to show you relevant, interest-based advertising. We do not provide any personal information that
we collect to advertisers. You can opt out of off-site and third-party-informed advertising by adjusting your
cookie settings. Opting out will not remove advertising from the pages you visit, but, instead, opting out
will result in the ads you see not being matched to your interests. This implies that the ad(s) you see will
not be matched to your interests by those specific cookies.
● How are third party cookies used?
For some of the functions within our website we use third party suppliers, for example, when you visit a
page with videos embedded from or links to YouTube. These videos or links (and any other content from
third party suppliers) may contain third party cookies, and we encourage you to consult the privacy
policies of these third party vendors on their websites for information regarding their use of cookies.
● How do we reject and delete cookies?
You can choose to reject or block all or specific types of cookies set by virtue of your visit to our website
by clicking on the cookie preferences on our website. You can change your preferences for our website
and/or the websites of any third party suppliers by changing your browser settings. Please note that most
browsers automatically accept cookies. Therefore, if you do not wish for cookies to be used, you may
need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit
our website but some of the functions may not work correctly. By using our website without deleting or
rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or
rejected on your device.
Last updated: 13/10/2022