Privacy Policy & Website Terms of Use

Last updated: 29 October 2025

1. Who We Are

This website (www.inclusiveoak.com) is operated by Inclusive Oak (ABN 46 503 983 036) — “we”, “us”, “our”.
To contact us, email hello@inclusiveoak.com.au.

By using our website, purchasing from us, or engaging with our services, you confirm that you accept these terms and this Privacy Policy. If you do not agree, please do not use our site.

2. Changes to This Policy

We may update this Policy or our Site at any time to reflect business, legal, or operational changes. Updates will be posted on this page and are effective immediately upon publication.

3. Eligibility & Use of Our Website

Our Site is designed for Australian users aged 15 and over.
If you access the Site from outside Australia, you are responsible for compliance with local laws.

You agree not to use the Site for unlawful, harmful, or misleading purposes. We reserve the right to restrict or terminate access for misuse.

4. Intellectual Property

All content, materials, and resources on our Site are owned by or licensed to us and are protected by copyright.
You may view, download, or print materials for personal use only and must not copy, distribute, modify, or reproduce content without our written permission.

5. Information We Collect

We may collect personal information such as:

  • Name, email address, phone number, and postal address

  • Information you provide via forms, surveys, feedback, or purchases

  • Communications sent via email, phone, or social media

  • Basic analytics data (browser type, location, device, referring site, etc.)

We do not store financial information. Payments are securely processed through third-party services such as Stripe, which have their own privacy terms.

6. How We Collect Information

We collect personal data directly from you when you:

  • Join The Inclusion Collective or other programs

  • Make a purchase or subscribe to a service

  • Contact us via email or our website

  • Interact with us on social media

We may also receive limited information from trusted third parties (e.g. payment platforms).

7. How We Use Your Information

We use your personal information to:

  • Provide and manage our services and memberships

  • Process payments and send confirmations

  • Communicate updates, events, and offers

  • Improve our website and customer experience

  • Comply with legal or regulatory obligations

We will only use your information for the purpose for which it was collected or where you have provided consent.

8. Disclosure of Personal Information

We may share your information with:

  • Employees, contractors, or service providers assisting us in delivering our services

  • Professional advisers (accountants, lawyers) as required

  • Authorities or regulators if required by law

We will never sell, rent, or trade your personal data.

9. Security

We take reasonable steps to protect your personal information against unauthorised access, loss, or misuse.
However, no system is completely secure. Transmission of information is at your own risk.

10. Access, Updates & Complaints

You may request access to the personal information we hold about you, or request corrections, by emailing hello@inclusiveoak.com.au.
If you believe we have breached your privacy, please contact us in writing. We will respond promptly and work to resolve the issue.

11. Cookies

Our website uses cookies to enhance your browsing experience, understand how you use our site, and show relevant content or ads.
You can disable cookies in your browser settings, but some parts of the site may not function properly.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those external sites.

13. Limitation of Liability

We make no warranties that our Site or its content will be uninterrupted, accurate, or error-free.
To the maximum extent permitted by law, we are not liable for any direct or indirect loss resulting from use of our Site or linked sites.
Nothing in this clause excludes your rights under the Australian Consumer Law.

14. Governing Law

These Terms and this Privacy Policy are governed by the laws of South Australia, Australia, and any disputes will be heard in South Australian courts.